Frequently Asked Questions
How much are photos?
Prices of photos are listed for every image. Prices are in Australian Dollars.
How do I purchase photos?
Add desired photos to the cart, and when you have selected all the photos you want, proceed to the checkout where you can complete the transaction.
What payment methods are accepted?
Payment can be made via paypal or credit card
What will I receive?
You will receive a high resolution JPEG file of each photo. These photos do not feature watermarks
How do I receive the photo(s) I have purchased?
Upon successful processing of your purchase (usually within a few minutes) a link will be sent to the email address provided in the purchasing process, from which you can download your photos. As each photo is typically three to five megabytes, it is recommended that downloads be carried out on a latop of desktop computer and not from a phone or tablet
How long do I have to download the photo(s)?
The link emailed to you remains active for one month, over which time you can download your photos as many times as necessary
What happens if I have trouble downloading the photos?
The link remains active for a month, however, if it expires you can contact me at
[email protected] to have them made available for another month at no extra charge.
How do I find my photos in an event with competitor numbers?
If you wore a number while competing, and I have had the time to enter the data, you can enter it in the search box, which should return all photos with you in them.
If a number was not worn or not visible, a search for "unknown" will reveal all photos without numbers. A search for "general" will similarly reveal all photos of general scenes.
How do I find my photos in events without competitor numbers?
Unfortunately you will have to search through all of the photos to find those of yourself. However, when you do identify yourself or others, we are happy to add names to photos to enable searching in the future.
What if I have more questions involving orders etc.?